Popular Articles
Why do you charge a return shipping fee when I cancel my service?
With Netcrawler, you’re free to sign up or cancel anytime — there are no term contracts, and no large penalties to pressure you into staying. That said, if you borrowed our equipment, we charge a $30 return shipping fee at cancellation. As a smaller ...
How quickly can my internet services be activated?
You can typically get online in as little as 1 to 2 business days. Service activation is handled remotely in most cases, meaning a technician visit to your home is generally not required. Once your equipment arrives, setup is straightforward. Most ...
Is Netcrawler Owned by Rogers or Bell?
No. Netcrawler is a fully independent, Canadian-owned and operated Internet Service Provider (ISP). We have no ownership affiliation with Rogers, Bell, or any other major telecommunications corporation. As an independent ISP, Netcrawler is able to ...
What are the start-up costs?
Getting started with Netcrawler is straightforward, and the upfront costs are minimal. In most cases, you will only be charged for two items: 1. Your first month of internet service — Your first month's plan fee is collected at sign-up to activate ...
Can I pay via online banking?
No. Netcrawler operates as a subscription service and can’t be added as a bank bill payee. Payments are automatically charged to your saved payment method. If you prefer to pay directly from your bank account, you can ask your bank for a Visa Debit ...