How long does shipping take?
Equipment typically arrives within 2–3 business days in Ontario, though delivery times may vary slightly depending on the carrier. In some cases, Canada Post may not deliver to your door—if the package is oversized, it may be held for pickup at your nearest post office. Netcrawler does not control or influence how Canada Post handles final delivery.
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What are the start-up costs?
Getting started with Netcrawler is simple and the upfront cost is usually just two items: Your first month of internet service You pay your first month’s plan fee at sign-up to activate your service and reserve your activation window. A one-time ...
Is there a fee if I cancel before the year ends?
No. Netcrawler does not require contracts and does not charge cancellation penalties. The only potential charges are a $30 + tax return shipping fee and a non-return fee if borrowed equipment is not returned.
What does the 1-year price lock mean?
The 1-year price lock guarantees your discounted introductory rate for 12 months. After the 12 months, your plan automatically moves to the standard monthly rate. The price lock is not a contract — you can cancel anytime. We don’t charge cancellation ...
What is Netcrawler?
Netcrawler is a Canadian-owned independent Internet Service Provider (ISP) delivering high-speed, unlimited home internet across Ontario. Founded in 2020, Netcrawler was built with a simple mission: provide reliable internet at fair pricing, backed ...