How quickly can my internet services be activated?
You can typically get online in as little as 1 to 2 business days. Service activation is handled remotely in most cases, meaning a technician visit to your home is generally not required.
Once your equipment arrives, setup is straightforward. Most customers are up and running by simply plugging the modem into a power outlet and the cable outlet, then following the step-by-step activation instructions included with your shipment.
Please Note: If a technician visit is required for your location — for example, if the cable outlet is inactive or wiring needs to be addressed — please contact our support team via Live Chat immediately after placing your order. This enables us to confirm your requirements and coordinate the installation in advance.
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What are the start-up costs?
Getting started with Netcrawler is straightforward, and the upfront costs are minimal. In most cases, you will only be charged for two items: 1. Your first month of internet service — Your first month's plan fee is collected at sign-up to activate ...
Where is Netcrawler Based?
Netcrawler is proudly Canadian-owned and operated, with our primary operations headquartered in Markham, Ontario. We primarily serve residential and business customers across Ontario, delivering reliable high-speed internet with the attentiveness and ...
What is Netcrawler?
Netcrawler is a Canadian-owned independent Internet Service Provider (ISP) delivering high-speed, unlimited home internet across Ontario. Founded in 2020, Netcrawler was built on a simple yet powerful mission: provide reliable internet at fair, ...
How long does shipping take?
Once your order is placed, Netcrawler ships your equipment promptly so you can get connected as quickly as possible. Estimated Delivery Time Equipment typically arrives within 2 to 3 business days after your order is placed. Delivery times may vary ...
What internet plans do you offer?
Netcrawler offers a range of high-speed internet plans designed to suit different household needs and budgets. All plans are contract-free, and introductory pricing is guaranteed for the first 12 months of service. Pricing may vary by location. After ...