You can typically get online in as little as 1 to 2 business days. Service activation is handled remotely in most cases, meaning a technician visit to your home is generally not required.

Once your equipment arrives, setup is straightforward. Most customers are up and running by simply plugging the modem into a power outlet and the cable outlet, then following the step-by-step activation instructions included with your shipment.

Please Note: If a technician visit is required for your location — for example, if the cable outlet is inactive or wiring needs to be addressed — please contact our support team via Live Chat immediately after placing your order. This enables us to confirm your requirements and coordinate the installation in advance.