Netcrawler bills automatically each month using the default credit card saved on your account. Payments are processed as a pre-authorized recurring charge to keep your service active without interruption—similar to a Netflix subscription.
At this time, we’re unable to accept post-dated payments or manually schedule future-dated charges. If you need to update your card or change your default payment method, you can do so anytime through your account portal or by contacting our support team.
Related Articles
How long does shipping take?
Once your order is placed, Netcrawler ships your equipment promptly so you can get connected as quickly as possible. Estimated Delivery Time Equipment typically arrives within 2 to 3 business days after your order is placed. Delivery times may vary ...
What are the start-up costs?
Getting started with Netcrawler is straightforward, and the upfront costs are minimal. In most cases, you will only be charged for two items: 1. Your first month of internet service — Your first month's plan fee is collected at sign-up to activate ...
What does the 1-year price lock mean?
Netcrawler's 1-year price lock is a promotional guarantee that locks in your discounted introductory rate for the first 12 months of your service. This means your monthly internet bill will not increase during that period, giving you predictable, ...
Do you offer static IP addresses?
Netcrawler offers static IP addresses on select plans. Whether a static IP is available depends on the type of internet service you have. DSL Plans Static IP addresses are available on Netcrawler's DSL plans. If you require a dedicated, fixed IP ...
Is there a fee if I cancel before the year ends?
At Netcrawler, we believe in flexibility and transparency. We do not require long-term contracts, and there are no cancellation penalties if you decide to cancel your service at any time. Potential Charges Upon Cancellation While cancellation itself ...