Is There a Cancellation Fee at Netcrawler? | No Contract Internet

Is there a fee if I cancel before the year ends?

At Netcrawler, we believe in flexibility and transparency. We do not require long-term contracts, and there are no cancellation penalties if you decide to cancel your service at any time.

Potential Charges Upon Cancellation

While cancellation itself is free, the following fees may apply depending on your situation:
  1. Equipment Return Shipping Fee: A $30 + tax return shipping fee applies if you are returning borrowed equipment (such as a modem or router).
  2. Non-Return Fee: If borrowed equipment is not returned within the required timeframe after cancellation, a non-return fee will be charged to your account.
To avoid any additional charges, please ensure all borrowed equipment is returned promptly after cancelling your service. If you have questions about the return process or need a prepaid shipping label, please contact our support team.

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