Where is my payment information stored?
Your payment information is securely stored with Authorize.Net, our PCI-compliant payment gateway.
Netcrawler does not store, access, or retain your full credit card number or security code on our servers. When you enter your payment details, they are transmitted directly to Authorize.Net’s secure environment. We only receive a secure token and basic billing confirmation needed to process your subscription payments.
Authorize.Net follows industry-standard security and encryption protocols to protect your information at all times.
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Why is a credit card required?
A credit card is required at sign-up to verify identity and meet security requirements. Since we provide equipment without performing a credit check, a valid credit card ensures there is an authorized payment method on file for billing and, if ...
Can I pay via online banking?
No. Netcrawler operates as a subscription service and can’t be added as a bank bill payee. Payments are automatically charged to your saved payment method. If you prefer to pay directly from your bank account, you can ask your bank for a Visa Debit ...
How will I be billed?
Netcrawler bills automatically each month using the default credit card saved on your account. Payments are processed as a pre-authorized recurring charge to keep your service active without interruption—similar to a Netflix subscription. At this ...
What are the start-up costs?
Getting started with Netcrawler is straightforward, and the upfront costs are minimal. In most cases, you will only be charged for two items: 1. Your first month of internet service — Your first month's plan fee is collected at sign-up to activate ...
What is Netcrawler?
Netcrawler is a Canadian-owned independent Internet Service Provider (ISP) delivering high-speed, unlimited home internet across Ontario. Founded in 2020, Netcrawler was built on a simple yet powerful mission: provide reliable internet at fair, ...