Technical & Equipment
Is CGNAT used on residential plans?
No. Netcrawler does not use Carrier-Grade NAT (CGNAT) on residential plans. We’ve designed our service to provide an internet experience comparable to what you would receive from providers like Rogers, Bell, or Cogeco. We intentionally avoid CGNAT so ...
Can I use my own modem and router?
Yes. Your modem must be compatible with our network. To confirm compatibility, please contact support or review the approved modem list during the order process. Any router is compatible; however, we recommend using one that supports your subscribed ...
Do you offer static IP addresses?
Netcrawler offers static IP addresses on select plans. Whether a static IP is available depends on the type of internet service you have. DSL Plans Static IP addresses are available on Netcrawler's DSL plans. If you require a dedicated, fixed IP ...